To customers from overseas, and have stayed at JR Tower Hotel Nikko Sapporo.

Customers who make a purchase(s) at Daimaru Sapporo may have their purchased item(s) delivered to the hotel they are staying at that day free of charge.

Customers who want to receive this service, please come to the Guest Relations Desk of JR Tower Hotel Nikko Sapporo or the lobby counter of SAPPORO GRAND HOTEL.

7th-floor tax refund counter(Until 5:00 p.m.)

Please come to the hotel lobby (1st floor) after 9:00 PM that day.
* There may be cases where purchases cannot be delivered on schedule, due to weather, traffic, or other circumstances. Thank you for your understanding and cooperation.

・JR Tower Hotel Nikko Sapporo Guest Relations Desk
Phone: 011-251-2222

・SAPPORO GRAND HOTEL Lobby counter
Phone: Phone: 011-261-3311